{"id":111535,"date":"2023-11-14T14:00:00","date_gmt":"2023-11-14T14:00:00","guid":{"rendered":"https:\/\/interior-news.com\/2023\/11\/14\/have-your-say-bring-your-concerns-to-bcs-ombudsperson\/"},"modified":"2025-10-20T08:04:00","modified_gmt":"2025-10-20T08:04:00","slug":"have-your-say-bring-your-concerns-to-bcs-ombudsperson","status":"publish","type":"sponsored","link":"https:\/\/interior-news.com\/sponsored-content\/have-your-say-bring-your-concerns-to-bcs-ombudsperson\/","title":{"rendered":"Have your say: Bring your concerns to B.C.\u2019s Ombudsperson"},"content":{"rendered":"

Do you have a concern with a provincial ministry or Crown corporation, maybe feel you’ve been treated unfairly by a local government body or that such organizations aren’t following the rules?<\/p>\n

Speaking with B.C.’s Office of the Ombudsperson <\/a>could help resolve your concerns.<\/p>\n

As part of the annual trip around the province next month, Ombudsperson Jay Chalke<\/a> and his staff bring the Office’s mobile complaint intake clinic to Smithers (Oct. 1), Hazelton (Oct. 2), Terrace and Kitimat (Oct. 3) and Prince Rupert (Oct. 4 and 5) to hear from people with a range of experiences, which can range from long delays for social assistance<\/a> to complaints over treatment at a local hospital.<\/p>\n<\/p>\n

How to register your concern<\/strong><\/p>\n

The first step to register your complaint is to call the Office’s toll-free line at 1-800-567-3247<\/strong>. Professional staff will get the details of the situation and from there, schedule in-person appointments in the five North Coast communities.<\/p>\n

Sara Darling, communications lead for the Office of the Ombudsperson, says the mobile outreach clinics are an important way to reach out to communities around the province.<\/p>\n

“Our team is here to listen and walk through individual complaints to see if our office can look into their specific situation further,” she says. “Often times we can get good resolutions for people; maybe they get a reimbursement of a support that was denied to them, or sometimes a policy is looked at and is changed and impacts more than just one person.”<\/p>\n

Ombudsperson marks 40 years<\/strong><\/p>\n

As the Office of the Ombudsperson celebrates its 40th anniversary this year, it continues to field a large number of calls from B.C. residents. In fact, July’s annual report to the legislature noted that the number of complaints and inquiries received hit a 10-year <\/a>high<\/a>, with 8,400 over the course of the year.<\/p>\n

The ministries or organizations topping the list:<\/p>\n